Articles for Value Chain Group

This week we want to focus on one single aspect of Business Process Management - what skills are required of Project Managers responsible for managing a Business Process Redesign Project. Specifically, we want to focus on what's required to assure that a Business Process Redesign project progresses smoothly and achieves its objectives. First of all, we need to distinguish between improvement projects and redesign projects. Improvement projects are undertaken to make an existing process ...