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14-Apr-05 8:00 AM CST
The SSPA 2005 Industry Benchmark Questionnaire
The SSPA 2005 Industry Benchmark Questionnaire is now available online. You should download a PDF (Download Survey) to gather your responses and then click the link below to enter them online.
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For additional information on this Customer Excellence article, please contact:
Bill Rose
Source: Service and Support Professionals Association
http://www.sspa.org
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